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Customer Support

Upgrades

The development of new equipment enhancements and retrofit products enables Coe Newnes McGehee (CNM) customers to maintain current technology at reduced costs. Safety, quick payback and ongoing value form the basis of each of our product upgrades. To learn more, contact your CNM representative.

CNM Engineered Wood Contacts

All locations - e-mail: upgrades@coenm.com

PAINESVILLE, OH
Tel: 440.639.2165
Service Fax: 440.639.2181
After Hours: 250.832.8820

COVINGTON, GA
Tel: 678.729.8460
Fax: 678.729.8461
After Hours: 250.832.8820

TIGARD, OR
Tel: 503.268.4045
Service Fax: 503.639.0996
After Hours: 250.832.8820
DRY KILNS
Tel: 604.276.1722
Fax: 604.276.2565
After Hours: 250.832.8820

CNM Solid Wood Contacts

All locations - e-mail: upgrades@coenm.com

SALMON ARM, BC
Tel: 250.832.7116
Service Fax: 250.833.3032
After Hours: 250.832.8820

COVINGTON,GA
Tel: 877.223.4279
Fax: 770.788.6707
After Hours: 250.832.8820

TIGARD, OR
Tel: 503.268.4045
Service Fax: 503.639.0996
After Hours: 250.832.8820
DRY KILNS
Tel: 604.276.1722
Fax: 604.276.2565
After Hours: 250.832.8820

Optimizer System Maintenance Program

Our Optimizer System Maintenance Program is a planned upgrade path for our optimizer software products. CNM Optimizer products are built with a modular design to support the longevity of your optimizer. Features are continually evolving with the demands of the marketplace. This program of software releases and ongoing service assistance ensures that our Optimizers continue to make cost effective decisions in today's modern mills.

The Optimizer System Maintenance Program offers three option packages.

  • All Inclusive - software / telephone support / onsite service
  • Software / telephone support package
  • Software support package

Contact your Customer Support Representative for more information.